Participating Frequently

Question

Lightroom constantly freezes

Forum|Forum|29 days ago
March 5, 2026
4 replies
213 views

No matter what I want to do in Lightroom, as soon as I click on something, I get a “No response” message for two minutes while the program freezes. When it seems to start working again, the same thing happens—it freezes at the first click. This happens at every move, no matter if just trying to open a menu or trying to use color grading etc. I would like to use it, after all, I pay for it, but no way currently. My Hardware is from 2026 with a Nvidia RTX 3080 and Intel Processor, so that should not be the problem (and LR Classic, Photoshop and all others working perfectly fine). Thank you very much.

windows

jasona1326

Participant

Same issue. Was there ever a fix?

Konstantin1984Author

Participating Frequently

Hi, the Adobe Service person already spends nearly 4 hours on this currently and yet haven’t found out what the cause is. I’ll keep you posted if they find it (next round is on Tuesday).

As a workaround I learned that using the online version is doing fine as a temporary solution for the basics.

Best Regards

Sameer K

Community Manager

Before next week, temporarily, boot into Windows Safe Mode with networking and check if Lightroom behaves better: https://support.microsoft.com/en-us/windows/windows-startup-settings-1af6ec8c-4d4a-4b23-adb7-e76eef0b847f

Let me know how it goes. Thanks!
Sameer K

CMass

Legend

Hey @Konstantin1984,

First, I wanted to apologize that we miss your original post in the community, our community is in the middle of a migration and it looks like your post is one that we missed. I reviewed your case with our support team. I understand that you may not want to try and troubleshoot through the community, which isn’t real time, but if you’re willing I wanted to ask a few questions.

Did Lightroom Crash at any point or were you prompted to submit a crash report?
Did this recently start after an update to either your GPU driver, Lightroom, or System?

Again, I 100% understand if you would not like to try troubleshooting here.

Best,

CMass

Konstantin1984Author

Participating Frequently

Hi,

no, I am happy you found me here :) and sorry, I was just angry as I found it difficult to get any help for a paid software and - though I am a private person not a commercial photographer - I want to get my stuff done . Preferrably with Lightroom.

I was always using Photoshop and Lightroom Classic without problems. I decided to try Lightroom as it is part of my subscribed package, but as often, I went back to what I was used to when I did not immediately found a workflow within LR. 4 weeks ago I tried again as I had a tutorial about color grading and I wanted to use the “magic” eraser functionality. When I started it and chose a picture and then clicked on the color grading menü, nothing happened. I clicked again and then the screen went greyisch and the top menu row showed “Keine Rückmeldung (“No Response”) for a minute or so (see screenshot). Then it kind of resettet, looked fully normal but again, wherever I clicked on, no matter where, same thing happened. I erased Lightroom and installed it again, no change. I did all the things the collegue in the chat recommended, no change.

I am not aware of any updates in regards of the GPU, I use the current NVIDIA Driver for my 3080 and have turned off the usage of the GPU in LR.

Thanks for looking into it!

Best Regards

CMass

Legend

@Konstantin1984,

Thank you for sharing more details and for your patience. I’m sending you a DM. Based on the screen shot and the information you’ve already shared, may I ask you to try the following:

> Download the latest version of your GPU: https://www.nvidia.com/en-us/geforce/drivers/ It looks like the most current one is from March 10, 2026

Note: Make sure it’s the Studio Drive and not the Gaming Drive.

Let me know if this helps.

^CMass

Konstantin1984Author

Participating Frequently

I found a way to chat with Adobe Support and as they could not fix it I was promised to be contacted within 24 hours by some people who might solve it. Waiting for three days now. Great support. Moving over to Capture One, I think. Also expensive but working.

Konstantin1984Author

Participating Frequently

Also uninstall and reinstall did not help.

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