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serdara19221365
serdara19221365
Participant
August 18, 2019
Question

Lightroom crashes at launch on Samsung M20

  • August 18, 2019
  • 1 reply
  • 337 views

Lightroom mobile crashes all the time when I start the app. Device is Samsung M20.

Message was edited by: Sahil Chawla

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
August 19, 2019

Hi Serdara,

Sorry to hear about Lightroom crashing on Samsung M20, could you please let us know the version of Lightroom you're using?

Also, have you tried reinstalling the app from the Playstore and see if it helps?

Regards,
Sahil


Just a reminder, the Adobe Forums are transitioning to a new community experience soon. New threads and replies posts to the forums between August 22nd and September 9th will likely be lost, but we’re here to help!

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
August 19, 2019

Just wanted to add to Sahil response.

Are you facing the crash issue after the recent update of Lightroom mobile?

Thanks,

Mohit

Just a reminder, the Adobe Forums are transitioning to a new community experience soon. New threads and replies posts to the forums between August 22nd and September 9th will likely be lost, but we’re here to help!

serdara19221365
serdara19221365Author
Participant
August 20, 2019

Thank you very much. I am not sure whether it began after the last update.

It may have started crashing not more than 10 days ago. It was working

perfectly before.

19 Ağu 2019 Pzt 19:48 tarihinde Mohit Goyal <forums_noreply@adobe.com> şunu

yazdı:

Lightroom crashes at launch on Samsung M20 created by Mohit Goyal

<https://forums.adobe.com/people/Mohit+Goyal> in *Lightroom for mobile &

Apple TV* - View the full discussion

<https://forums.adobe.com/message/11219314#11219314>

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