Lightroom crashes EVERY TIME I try to add photos from iPhone via Finder

Question

On MAC OS, via finder you have access to your phone's photos which are synced online.

Whenever I try to add these images (which are in RAW format 48mp), Lightroom just freezes, affecting the performance of the entire PC.

The only way for Lightroom to respond is to force quit it.

It crashes evertime, so there is either any issue with Lightroom communicating with icloud when importing photos straight from your phone via finder, or

there is an issue with lightroom importing RAW images from the iPhone.

Sameer K · Answer

Hey, @szymon_5776. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to on the community. If you encounter a crash dialogue, please submit it along with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Before Lightroom crashes next time, please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

Awaiting to hear from you.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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