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Bubbly_master157F
Participant
October 27, 2020
Question

Lightroom crashes on startup since 4.0 update

  • October 27, 2020
  • 7 replies
  • 446 views

Hello!

 

Since the Lightroom updated to version 4.0 (4.0 (2020.1007.1023)) it keeps crashing on startup - I have not been able to launch it a single time. I am on Mac OS X 10.13.6 (17G14033) (I know - old, but until now worked without problems). Anyone with a similar issue or a suggestion on what possibly could be done/checked in order to get it to work?

 

Many thanks!

    This topic has been closed for replies.

    7 replies

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    October 28, 2020

    Check out the specs and see if you have the correct system requirements, for instance Mac OS 10.13 isn't supported anymore.

    https://helpx.adobe.com/lightroom-cc/system-requirements.html

     

     

     

     

    B
    Bubbly_master157FAuthor
    Participant
    October 28, 2020

    I rolled back to 3.4 and now everything is working again...

    E
    Esteban5C24
    Participant
    October 28, 2020
    You are using mac o windows ?
    How do you install a previous version ?

    Thanks
    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    October 28, 2020

    You should be able to install other versions via the three dots next to Lightroom on the Creative Cloud app

    E
    Esteban5C24
    Participant
    October 28, 2020

    Same issue here.. and it happend with my two macs... since the actualization to the 4.0 version i cant use it anymore, it keeps crashing on the startup

    T
    TreneB82B
    Participant
    October 28, 2020

    I am having the same crash issues. I have a brand new iMAC. Its horrible

    cindyg37173948
    cindyg37173948
    Participant
    October 28, 2020

    I'm having the same issue too.  It worked fine Monday & wouldn't open yesterday.  I also can't log into my Creative Cloud desktop app.

     

    M
    Micki5C58
    Participant
    October 27, 2020

    i am having the same issue

     

    H
    helen5E2C
    Participant
    October 27, 2020

    I am also having this issue. 

      T
      TheCarbonPatriot
      Participant
      October 27, 2020

      I'm having the same issue. I even tried reverting back to an older version but now none of my Adobe apps will even launch. The closest I get is PS says that it's encountered a problem with the display driver but my 2017 macbook pro was literally just running it a few days ago. 

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