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Participant
Jan 10, 2025 9:41 PM UTC
Question

Lightroom Crashes when making curves adjustment

making a curves adjustment on any photo crashes lightroom

6 replies

MassC
Legend
Jan 10, 2025 11:09 PM UTC

Hey! @Tyler22405886hk74, Could you tell us a bit more about the issue you're experiencing in Lightroom? Does this happen on every image and are you getting an error message? What version of Lightroom are you using? We're here to help—just need a little more info to get started.

^CM

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Participant
Jan 13, 2025 3:27 PM UTC

Sorry for the late reply. It's lighteroom CC version 8.1. it happens on any image. if i make any curves adjustment lightroom completely freezes and becomes unresponsive. I've tried waiting to see if anything happens but nothing does. windows pops up with the whole this program is unresponsive and would you like to close it or wait. I've tried waiting but nothing so I just have to close it. one interesting thing about it is that usually when you close lightroom it reopens to the last image you were on. however, if i go to a different image and make a curves adjustment and close it, when I open it again it is not on that picture, but the one that was open before it like it didn't register that i was on that picture before

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Rikk Flohr-Retired
Adobe Employee
Jan 13, 2025 3:41 PM UTC

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 


This is likely a GPU driver issue. Check your video card manufacturer's website to ensure that you are running the latest NON-GAME driver. 

 

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Rikk Flohr: Adobe Photography Org