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Participant
January 27, 2023
Question

Lightroom Crashes When Using Healing Brush on Chromebook

  • January 27, 2023
  • 1 reply
  • 243 views

Every time I use the healing brush, it crashes and restarts. 

My app is up to date. I have uninstalled and reinstalled the app. 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
January 27, 2023

Welcome to the Lightroom Community. I'll need more info to help you figure this out.

What version of Lightroom & android is on your Chromebook? Does it crash when using Remove, Clone, or Heal? Please share more details, like screenshots or video recordings.

 

Try keeping the device in Flight Mode & without internet when you launch Lightroom & then use the Healing tool.

 

Let me know how it goes,

Thanks!
Sameer K.

Participant
January 27, 2023

Lightroom V8.12 

Android Version 11

It happens instantly when using remove. It has also crashed several time after I have use the heal and/or clone option several times on a photo. 

There is no change when WiFi, Bluetooth and Mobile data are turned off. (There is no airplane mode feature). 

Sameer K
Community Manager
Community Manager
February 14, 2023

Lightroom 8.2 for mobile has just launched. Please update & check if the issue exists: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-6-2-amp-lightroom-mobile-8-2-are-now-available/td-p/13577149
Thanks!

Sameer K