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christinea67844208
Participant
January 27, 2023
Question

Lightroom Crashes When Using Healing Brush on Chromebook

  • January 27, 2023
  • 1 reply
  • 243 views

Every time I use the healing brush, it crashes and restarts. 

My app is up to date. I have uninstalled and reinstalled the app. 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
January 27, 2023

Welcome to the Lightroom Community. I'll need more info to help you figure this out.

What version of Lightroom & android is on your Chromebook? Does it crash when using Remove, Clone, or Heal? Please share more details, like screenshots or video recordings.

 

Try keeping the device in Flight Mode & without internet when you launch Lightroom & then use the Healing tool.

 

Let me know how it goes,

Thanks!
Sameer K.

C
christinea67844208Author
Participant
January 27, 2023

Lightroom V8.12 

Android Version 11

It happens instantly when using remove. It has also crashed several time after I have use the heal and/or clone option several times on a photo. 

There is no change when WiFi, Bluetooth and Mobile data are turned off. (There is no airplane mode feature). 

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    February 14, 2023

    Lightroom 8.2 for mobile has just launched. Please update & check if the issue exists: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-6-2-amp-lightroom-mobile-8-2-are-now-available/td-p/13577149
    Thanks!

    Sameer K

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