Lightroom Crashing and AI not working

Question

Hi everyone, I am wondering if anyone else has had this issue. My lightroom has all of a sudden stopped being able to apply blur, detect subject for masking, and it crashes after 5 minutes of use. I have uninstalled and reinstalled. Anyone have any suggestions?

nikunj.m · Answer

Hi, thanks for reaching out, and we're sorry about the trouble!

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

Do you get a crash report? If yes, have you submitted one? To submit a crash report, you can check out: https://adobe.ly/47miXES

Thanks,
Nikunj

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