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Participant
Sep 1, 2025 12:19 PM UTC
Question

Lightroom crashing and slow

For about a few weeks now, Lightroom has been crashing a lot and is extremely slow, other programs work normally

1 reply

nikunj.m
Legend
Sep 1, 2025 3:46 PM UTC

Hi, thanks for reaching out! 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Does the app run slowly while performing a task or in general? You can start by resetting the preferences of Lightroom using the steps mentioned below:

1. Quit Lightroom.

2. Windows: Press and hold the Shift + Alt keys.

3. While holding down the keys, launch Lightroom.

 

Let us know if that makes a difference!  

Thanks,
Nikunj

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