LIghtroom denoise doesnt work for my photoformat

Question

Hey, it says when im trying to use the ai denoise feature : "removing noise is for now not compatible with this photoformat". What does that mean? ive got some very noisy images that i now dont edit because this feature doesnt work. Can I or you do anything to fix it? (if anything isnt correctly answered, I tried translating from swedish to english)

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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