Lightroom desktop Albums now not syncing but lightroom mobile is fine.

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My albums in Lightroom appear with the spinning blue circles, as does the upper right sync cloud. It's not syncing, apparently, but I do not know why. The mobile version syncs fine to the cloud images. What am I missing? Any help appreciated.

Windows

A

Aleke

Community Manager

Hi @cmacc1961, welcome to the community!

It sounds like the sync is stuck. I would recommend following the steps in this guide: https://adobe.ly/3KrsfYC
Hope this helps!

Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

MassC

Legend

Hey @cmacc1961,

I just wanted to check in and see if the steps mentioned above helped resolve your issue. 🙂

^ CM

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