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G
gruszka
Participant
April 9, 2023
Question

Lightroom does not launch through Creative Cloud

  • April 9, 2023
  • 2 replies
  • 156 views

Hi. I purchased a LightRoom subscription. Installed the Creative Cloud and the LR app in it and it says its installed correctly. Im running on a MacBook Pro 16 from 2019 with MacOs Ventura. The LR does not open. I tried reinstalling the Creative Cloud twice already, changed the SLCache and SLStore folders names to SLCacheold and SLStoreold and it did not change anything. I dont know whatelse to do. Any help is appreciated. Thanks.

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2 replies

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
April 10, 2023

If you are trying to use the cloud-centric version of Lightroom (version 6.2), is the default install language setting in the Creative Cloud app's Preferences>Apps tab set to something other than English? There have been some reported problems with some other languages, so setting the preference to English then uninstalling and re-installing could be the temporary solution.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    April 10, 2023

    Does your Mac fulfil the minimum requirements?
    https://helpx.adobe.com/lightroom-cc/system-requirements.html

    You installed Lightroom, not Lightroom Classic, right? If not, try this.

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