Lightroom, doesn't it acknowledge my payment that I I paid in Galaxy so I can't open it. Any ideas

Question

Lightroom, doesn't it acknowledge my payment that I I paid in Galaxy so I can't access the better functions Any ideas?

Sameer K · Answer

Hey, @Scott30742959a5vj. Welcome to the Lightroom community. I'll help you figure this out. I've reviewed your profile & I could not find any active subscriptions.

The respective app store manages subscriptions from the mobile app store. You can contact their support channels if you've been charged already. Check this page for help with managing your subscription with the Samsung Galaxy store: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-samsung-galaxy-store.html

Thanks!
Sameer K

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