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Manon5C46
Participant
January 7, 2021
Question

Lightroom doesn't recognize my subscription

Hello, I have an annual subscription for all the Adobe apps since September and I don't know why, but since yesterday (january 6th) my subscription isn't recognised anymore. I already used Lightroom a lot of times, even 4 days ago, and now I can't do anything but import photos. I already tried the cleaner tool, uninstalled and redownloaded the app multiple times, deconnected and reconnected my Adobe ID multiple times too but nothing function and I can't work...

If someone has a solution I would be very grateful.

 

Manon.

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2 replies

Laurie5E91
Participant
June 14, 2021

I have a monthly subscription but suddenly Lightroom has ceased to recognise that I am a legitimate user. Anyone got any suggestions or help?

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Laurie5E91
Participant
June 14, 2021

Logging out of creative cloud then logging in again solved the problem.

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