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gwenan_6733
Participant
Sep 15, 2025 6:48 PM UTC
Answered

Lightroom downloader - storage issue

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

JohanElzenga
JohanElzengaCorrect answer
Community Expert
Sep 15, 2025 9:39 PM UTC

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it. 

 

-- Johan W. Elzenga
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3 replies

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
Sep 15, 2025 9:39 PM UTC

There is no reason to use Lightroom Downloader. Install the Creative Cloud app on your new computer and log in. Then install Lightroom from within the CC app, launch it and that's it. 

 

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-- Johan W. Elzenga
Community Manager
AlekeCommunity Manager
Community Manager
Sep 15, 2025 8:31 PM UTC

Hi @gwenan_6733, welcome to the community!

Some Windows users who ran into this issue found that it was caused by not having the Windows Management Instrumentation Command (WMIC) installed. When you get a chance, could you try following the steps in this guide and see if that resolves it for you?
https://adobe.ly/4nzgZHH

Thanks again for reaching out!

Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
gwenan_6733Author
Participant
Sep 15, 2025 8:20 PM UTC

I’ve just bought a new laptop specifically to run Lightroom (my old one was painfully slow), but I’m running into an issue during the installation.

When I try to use the Lightroom Downloader, I get an error saying there’s not enough space available — even though my new laptop has plenty of free storage. I also tried using an external hard drive with lots of space, but I’m still getting the same error message.

I only have basic computer knowledge, so if anyone could walk me through a fix with step-by-step instructions, I’d really appreciate it.

Thank you in advance!

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