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fiftytwopearl
Participant
January 13, 2025
Answered

Lightroom 'Edit in Photoshop' not working.

  • January 13, 2025
  • 1 reply
  • 889 views

Windows 11 / Lightroom 8.1 / Photoshop 26.2
From album view in Lightroom, right-click a photo and select Edit in Photoshop > Edit in Photoshop...
'Opening in Photoshop...' appears over progress bar at top left of screen, progress bar does not advance.
Blue 'Downloading Original' popup appears center bottom of screen.
About 5-10 minutes pass with no change, then I get two pop-up dialogs:
'Edit in Photoshop failed | File could not be opened in Photoshop'
'Unable to edit | Photoshop couldn't open the selected images.'
Repeat this at least 3 times with a given photo and there is a chance it will actually open in Photoshop, entire process takes about 30 mins and isn't consistent.

Trying to go the other way and open Lightroom photos from Photoshop also appears broken, the 'Lightroom Photos' tab in photoshop just displays endless loading circle animation instead of photos.

    Correct answer fiftytwopearl

    Responding to myself here in case anyone else has the same question - I suspect that the issue has to do with Adobe's cloud servers. I went into Lightroom > Edit >  Preferences > Cache and checked 'Store a copy of all originals',  and when I look in album view at a photo with a green check mark underneath it (indicating 'Synched and Available Offline) and try to open one of these in Photoshop, it works right away. Any photo without the green check would have to download the original from the cloud fails as described in my post above. As far as I can tell Adobe cloud is not working well today and instead of Lightroom giving a 'request to server failed' style message it just gives you a generic error message. I checked the 'Store a copy of all originals' checkbox, I'll likely have to wait hours for it to pull these files from the cloud (despite them existing already in folders from which they were uploaded on my harddrive) but after that I should have free access to them. Hope that helps anyone else that is having this issue.

    1 reply

    F
    fiftytwopearlAuthorCorrect answer
    Participant
    January 13, 2025

    Responding to myself here in case anyone else has the same question - I suspect that the issue has to do with Adobe's cloud servers. I went into Lightroom > Edit >  Preferences > Cache and checked 'Store a copy of all originals',  and when I look in album view at a photo with a green check mark underneath it (indicating 'Synched and Available Offline) and try to open one of these in Photoshop, it works right away. Any photo without the green check would have to download the original from the cloud fails as described in my post above. As far as I can tell Adobe cloud is not working well today and instead of Lightroom giving a 'request to server failed' style message it just gives you a generic error message. I checked the 'Store a copy of all originals' checkbox, I'll likely have to wait hours for it to pull these files from the cloud (despite them existing already in folders from which they were uploaded on my harddrive) but after that I should have free access to them. Hope that helps anyone else that is having this issue.

      R
      Robert27617956ogbh
      Participant
      April 7, 2025

      I am having the same problem, I tried your solution but do not have enough disk space. Any other fixes that worked for you? 

      MassC
      MassC
      Legend
      April 7, 2025

      Hey @Robert27617956ogbh & @ftytwopearl, 

      Please try uninstalling and reinstalling both Photoshop and Lightroom. This does happen from time to time when after an update. Let me know if it helps. 🙂 


      ^CM

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