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Participant
April 25, 2022
Answered

Lightroom error photo

  • April 25, 2022
  • 2 replies
  • 658 views

A few day ago, I get 'The photo failed to load'.There was an issue loading the photo. Error Code: A100006." on my LR ios app. Most photos have this message and are not able to sync. I sync photos every day and have never had a problem. How can I solve this problem? pls advise 🙏
lightroom version 7.3.1

This topic has been closed for replies.
Correct answer Ignacio B.

Hi,

we now have an update that fixes this issue (version 7.3.2).

Thanks,
Ignacio

2 replies

Participating Frequently
April 25, 2022

Hi,

thank you for reporting this, we are working on a fix for this issue which affects HEIC images.

thanks,
Ignacio

Ignacio B.Correct answer
Participating Frequently
April 27, 2022

Hi,

we now have an update that fixes this issue (version 7.3.2).

Thanks,
Ignacio

dj_paige
Legend
April 25, 2022

You are in the Lightroom Classic forum, but your question is not about Lightroom Classic. Please post in the "Lightroom (ecosystem)" forum.