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michel360021666s1n
Participant
May 19, 2025 7:45 AM UTC
Answered

lightroom et nvidia

Bonjour Lighroom et Photoshop ne sont pas reconnus par Nvidia RTX 4070 ce qui me genere enormement de probleme

Comment puis je reparer ce conflit

Merci

Sameer K
Sameer KCorrect answer
Community Manager
Jun 3, 2025 12:22 PM UTC

Your machine has two GPUs: the power-saving Intel® 770 UHD Graphics and the high-performance Nvidia RTX 4070. 

 

Please try these two suggestions:
1 - Update the graphics drivers using Intel & Nvidia's auto-detect program. 

2 - Follow step 6 in the content here to configure the default GPU for Lightroom & Photoshop: https://adobe.ly/49YQSCI

 

After you update the GPU drivers, try the steps below and check how it goes. The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

    SameerK_0-1684329421513.png

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Relaunch Lightroom.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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4 replies

nikunj.m
nikunj.m
Legend
May 19, 2025 9:59 AM UTC

Hi, thanks for reaching out! Could you share the versions of Lightroom and Photoshop that you're using? 

You can try the steps suggested here: https://adobe.ly/4j2V5d3

 

Let us know if it makes a difference! 
Thanks,
Nikunj

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michel360021666s1nAuthor
Participant
May 31, 2025 7:51 AM UTC

Bonjour

Merci pour la reponse, mais, qui ne resoud en rien mon probleme

Des que j utilise LR, au bout d un traitement d une photo, LR  s arrete et ecran noir 

Obliger de rebooter 

Merci de me trouver une solution

Michel C.

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Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
Jun 3, 2025 12:22 PM UTC

Your machine has two GPUs: the power-saving Intel® 770 UHD Graphics and the high-performance Nvidia RTX 4070. 

 

Please try these two suggestions:
1 - Update the graphics drivers using Intel & Nvidia's auto-detect program. 

2 - Follow step 6 in the content here to configure the default GPU for Lightroom & Photoshop: https://adobe.ly/49YQSCI

 

After you update the GPU drivers, try the steps below and check how it goes. The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

    SameerK_0-1684329421513.png

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Relaunch Lightroom.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Translate
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