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Participant
September 25, 2020
Question

'Lightroom.exe - Bad Image' error when launching Lightroom

  • September 25, 2020
  • 1 reply
  • 166 views

When I go to open lightoom on my desktop I get a "bad image" error code and everthing closes. Te program itself wont even open?! Ive uninstalled and reinstaled serveral times. Even uninstalled and reinstalled my creative cloud program. Anyone have any ideas?

 

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1 reply

Akash Sharma
Legend
September 30, 2020

Hi there, 

 

Sorry to hear that you're getting a bad image error in Lightroom and the application will close following the error. 

 

Which exact version of Lightroom are you using? (Like Lightroom Classic 9.4)

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/lightroom-classic/kb/bad-image-error-0xc0000020.html and let us know if that helps? 

 

Thanks,

Akash