Lightroom Export doesn't work -- doesn't do anything at all

Forum|Forum|5 years ago
September 13, 2020
3 replies
397 views

I got a new PC and installed CC and Lightroom, imported some new NEFs and edited them. The "export" menu option is available when I select one or more images but clicking it does nothing. No error, nothing. I've tried uninstalling and reinstalling LR, starting with alt-shift and clearing preferences, running as administrator, and moving the files around to different hard disks before importing. I'd be very grateful for any help!

Here's my system info:

Lightroom version: 3.4 X64 [ 20200804-0825-1542eef ] (Aug 4 2020)
NGL Version: 1.17.0.35
WF Version: 2.4 developer
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. X570 AORUS PRO WIFI / AMD Ryzen 7 3700X 8-Core Processor
Logical processor count: 16
Processor speed: 3.5 GHz
Built-in memory: 32712.4 MB
Real memory available to Lightroom: 32712.4 MB
Real memory used by Lightroom: 1381.1 MB (4.2%)
Virtual memory used by Lightroom: 4139.2 MB
Memory cache size: 740.5 MB
Internal Camera Raw version: 12.4 [ 556 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 480MB / 16356MB (2%)
Camera Raw real memory: 481MB / 32712MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440, 2) 1200x1920
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2060 (27.21.14.5206) - 6 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, wl: Yes, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\natel\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\natel\AppData\Local\Adobe\Lightroom CC\Data

This topic has been closed for replies.

N

Nate0101Author

Participating Frequently

Well, this still doesn't work after the latest few Lightroom updates, but at least I get an error message (sometimes) now:

JP Hess

Inspiring

I looked over your initial message again. You indicated moving your images to different hard drives before importing them. Have you successfully imported? And, are the images that you are trying to export images that have been successfully imported? I know, this might seem like a silly question. But I just want to clarify that we are on the same page.

N

Nate0101Author

Participating Frequently

Yup, successfully imported. The "export" command is there, not greyed-out, just doesn't do anything. Here's a screenshot... clicking "export" in that dialog box does nothing. It used to on my old PC last month... so since then the new factors are new hardware and a new installation, which came with a new version of LR. I also just tried installing the previous version of LR (3.3) though and I see the same behavior.

C

courageous_guide5D43

Participant

Je rencontre le même problème avec mon Lr CC depuis quelques jours. Avez vous trouvé une solution à ce problème?
Amicalement
Jean-Yves

Photographiquement votre

JP Hess

Inspiring

You should see something like this in the right-hand column. Do you not see this?

Please clarify the exact version number of Lightroom that you are using.

N

Nate0101Author

Participating Frequently

Hi Jim, thanks for the quick response. I'm running the latest 3.4 build that the auto-update gives: 3.4 X64 [ 20200804-0825-1542eef ] (Aug 4 2020)

No, I don't see any change at all in the UI whether I click "export" from the File menu, the right-click context menu, or hit ctrl-shift-E. Nothing at all happens, no export pane.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded