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Spea1990
Participant
Dec 16, 2025 6:40 AM UTC
Answered

Lightroom face detection not working

I enable the people view in lightroom and it didn't work, so I disabled the people view and enabled it again and it's still not working. Any suggestions? I tried restarting my computer and quitting lightroom.

Jim Wilde
Jim WildeCorrect answer
Community Expert
Dec 17, 2025 10:23 AM UTC

One thing to be aware of is that a specific unnamed face will only appear in the People view if there are at least 5 instances of that face in the catalog. 

To test that the People analysis is working, find a photo that has a face or faces that are clearly identifiable, then click on the Keyword (Tag) icon at the bottom of the right-hand vertical toolbar. If the analysis has worked you should see a "People" section at the top of the Keyword panel, like this:

 

870197i6F10200B8E755104.jpg

 

If you do see unnamed faces you can add the name in that panel, after which that named face should then appear the next time you invoke the People view.

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6 replies

Jim Wilde
Community Expert
Jim WildeCommunity ExpertCorrect answer
Community Expert
Dec 17, 2025 10:23 AM UTC

One thing to be aware of is that a specific unnamed face will only appear in the People view if there are at least 5 instances of that face in the catalog. 

To test that the People analysis is working, find a photo that has a face or faces that are clearly identifiable, then click on the Keyword (Tag) icon at the bottom of the right-hand vertical toolbar. If the analysis has worked you should see a "People" section at the top of the Keyword panel, like this:

 

870197i6F10200B8E755104.jpg

 

If you do see unnamed faces you can add the name in that panel, after which that named face should then appear the next time you invoke the People view.

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Spea1990Author
Participant
Dec 17, 2025 11:59 PM UTC

Thank you Jim Wilde, it worked for me appreciate it

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Spea1990Author
Participant
Dec 18, 2025 12:02 AM UTC

Ok I can add people in the keyword section, but I still can't edit an individual with masking option

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Srishti_Bali
Srishti_Bali
Legend
Dec 16, 2025 9:51 AM UTC

Hi @Spea1990

 

Thanks for reporting this and sorry to hear you’re running into issues with People view. To help us investigate this further, could you please share a few more details?

 

  • System info from Lightroom's help menu and copy-paste here

  • Whether this happens with all photos or only certain albums

  • Approximately how many photos are in your library

  • Did face detection ever work for you previously, or is this the first time you’re trying it?

 

In the meantime, please try these steps:

  • Make sure Lightroom is updated to the latest version.
  • Go to Lightroom > Preferences > General and toggle People View off, restart Lightroom, then turn it back on.
  • Sign out of Lightroom, restart your system, then sign back in.
  • If you’re using a VPN or firewall, please disable it temporarily and test again.
  • Try enabling People view on a small test album to see if faces start appearing there.

 

Once you share the details above, we’ll be happy to take a closer look and help you get this working.

 

Regards,

Srishti

 

 

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Spea1990Author
Participant
Dec 17, 2025 2:52 AM UTC

Lightroom version: 9.1 x64 [ 20251204-1659-82a72fd ] (Dec 4 2025)
NGL Version: 1.42.0.5
WF Version: 8.1 c099553
VF Version: 1.0.164
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2.3
Adobe GSDK Version: 1.4.0.171
CR Version: 29.5.0.202509162212_6e7a997

Operating system: macOS
OS Version: macOS 15.4.1 (24E263)
Application architecture: x64
Computer model: MacBookPro16,3 / Intel(R) Core(TM) i5-8257U CPU @ 1.40GHz
Logical processor count: 8
Processor speed: 1.4 GHz
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,997.0 MB (12.1%)
Peak memory used by Lightroom: 2,137.0 MB
Memory cache size: 3,708.6 MB

Internal Camera Raw version: 18.1 [ 2420 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 527MB / 6144MB (8%)

Display: 2880x1800
Dark Mode: Yes

Graphics Processor Info: Metal: Intel(R) Iris(TM) Plus Graphics 645
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: fail_insufficient_memory, al: No, dl: No
OS Media Capability: true

 

This happens to all photos and face detection never worked when I tried

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