LIGHTROOM for android crashes

Question

I've posted in the playstore review, now here. I am a student that uses lightroom for class regularly. I'm also a photographer that uses lightroom almost daily. Since the last update, lightroom for Android, specifically Galaxy S22 ultra crashes every time I try to open a photo for editing. It shows my library, but then shuts down when I try to open a photo. Im paying for a service I can't use, Ive gone through the following steps:

Restart my device

Uninstall and reinstall lightroom

Clear cache

It works fine on my tablet and on PC, it only affects my phone.

Sameer K · Answer

Hey, @Josh345739726bub. Welcome to the Lightroom Community. Thanks for sharing the steps you've tried. I'll help you figure this out. What version of Android are you working on? Do you work with RAW or JPEG images?

Try keeping the device in Flight Mode & without internet when you launch Lightroom.

Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) & check for all the images that have synced & uploaded to the cloud. Once you're sure everything is backed up to the cloud, uninstall Lightroom & install it again from the Samsung Store, and check how it goes.

Thanks!
Sameer K

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