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janoh81
Participant
November 6, 2019
Question

Lightroom for iOS 5.0.0 raw file import problem

  • November 6, 2019
  • 1 reply
  • 647 views

Hi Guys!

 

I've updated my Lightroom mobile to 5.0.0 and now I cannot import raw files. It shows files as jpeg instead of raw. I've attached two screenshots, one of the previous version and my older phone and one with the new version on my new iPhone. The photos are the same, only the Lightroom version is the difference. I haven't got trouble with the previous version.

Thanks for your help!

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1 reply

greule
Inspiring
November 8, 2019

Did I get it right that you shoot RAW+Jpeg. If so, when you import the photo from the camera roll is the resulting photo the RAW as expected? - Guido/ Lr Mobile QE

janoh81
janoh81Author
Participant
November 8, 2019

Yes, they are raw+jpeg. The funny thing is I installed LR on my iPhone SE and it works great! 🙂 It shows which file is raw, and I can import it without any problem.

On my newest phone, if I want to import photos, it doesn't show any raw or tiff, but if I import one (which I know is raw) it imports the raw image 🙂

Very strange issue. If I want to import a raw which I shot with my previous phone it only imports the jpeg. 🙂 The previous version was fine. I'll try to reinstall the app.

greule
Inspiring
November 8, 2019

I see the issue and reported an interanal bug about it. - Guido