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Participant
September 20, 2019
Question

Lightroom for mobile camera is black & white

  • September 20, 2019
  • 3 replies
  • 611 views

Opening up the in app camera for LR and the rear facing camera is auto B&W. Not a preset issue. Have reset, reinstall the app etc and still the same. Likely something ridiculous but I can't think of what is causing it. Any help?


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3 replies

November 5, 2019

Hi all,

I can confirm exactly the same behaviour with the P20 Pro on EMUI 9.1. Lightroom App is Version 5.0, Nov 3, 2019. This is using Pro or Auto Mode, and either DNG or Jpeg. Front camera works in color, but that is n ot the point here. App is unusable at this point in time.

Michael J. Hoffman
Community Expert
Community Expert
October 26, 2019

According to this Adobe link, the only Huawei device supported at this time is the P9 Lite:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Unless an Adobe engineer drops in and can provide further guidance, I'd say your phone is not compatible with LR (for taking or editing DNG photos).

 

Sahil.Chawla
Adobe Employee
Adobe Employee
September 20, 2019

Hi there,

That shouldn't be happening, could you please let us know the version of Lightroom you're using?
Also, what mobile device are you working with?
Is it happening with any other camera app?

Regards,
Sahil

Participant
September 20, 2019
Doesn't happen with any other camera. Just rear camera in Lightroom Camera App. Front facing camera is fine. Other camera apps are fine. Its P20 Pro. Lightroom Mobile v4. 4.2 Updated 18th Sept 2019
TomIron
Participating Frequently
October 13, 2019
Similar issue on my Huawei P20 pro. LR 4.4.2. The only thing - the selfiecam gives colour, not the front.