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M
Mariac123$
Participant
October 17, 2019
Question

Lightroom for mobile Presets are gone, how to recover them back

  • October 17, 2019
  • 1 reply
  • 232 views

I have Lightroom cc mobile but apple ugraded iOS 13 and lightning adapter from camera doesn’t work on my phone anymore 🙎. So I purchased iPad and downloaded Lightroom but my presets are gone. How can I recover my presets. Or at least move to my new device.

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
October 18, 2019

Hi There,

Sorry to hear about Lightroom presets disappeared, let's make this right.

 

When you open up a dng within Lr Mobile, e.g create a dng via the Lr Mobile camera and when you then open the presets panel do you get the presets listed again?

Does it help to logout and in again?

 

Are you able to see the presets here? https://lightroom.adobe.com/libraries

 

Regards,

Sahil

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