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robinh49469832
Inspiring
May 26, 2026
Question

Lightroom freezes every 3 seconds

  • May 26, 2026
  • 1 reply
  • 31 views

So I have the weirdest problem: Lightroom Creative Cloud 9.3.1 freezes every 3-5 seconds, for like maybe 3 seconds. Basically after every click, but not directly after one. It also freezes if I don’t do anything. it’s basically unusable. 

 

I use Windows 11 (AMD Ryzen 9,  GTX 1660, 64 GB RAM, only SSD and M2 Harddrives), on my older PC it works just fine. I switched to Win 11 in January, but I think I witnessed that problem in December on the same machine, running with Win 10 already

 

I use Premiere, After Effects, Illustrator and Photoshop all the time - No trouble at all. No crashes, no performance problems. 

 

Cloud synchronization is turned off.

 

No change if I turn off GPU-usage or not. (GPU-Memory is almost full though)

 

I disabled one of my two monitors. Didn’t do anything.

 

Re-Install didn’t do anything.

 

Drivers are up to date.

 

I’m out of options. Even ChatGPT is like “What??” Can anybody help me?

    1 reply

    nik.m
    Community Manager
    Community Manager
    May 26, 2026

    Hi, thanks for reaching out, and we're sorry about the trouble.

    When you reinstalled the application, did you also remove the app's preferences? If not, try resetting Lightroom's preferences by launching the app while holding down the Shift + Alt keys.


    Let us know if it makes a difference!

    Thanks,

    Nikunj

    robinh49469832
    Inspiring
    June 16, 2026

    Didn’t change anything. While navigation though my local drives to open a photo it froze four times. First time on the “Whats new?”-Window after opening. 

    Sameer K
    Community Manager
    Community Manager
    June 19, 2026

    Hey, ​@robinh49469832. There has been a new release for Lightroom desktop since you originally posted. Please use the Creative Cloud desktop app to update Lightroom app and check how it goes after the update. 

    If it does not help, please share the System info from Help > System info in Lightroom and we’ll continue to help you. 

     

    Thanks!

    Sameer K