Lightroom freezing then crashing on AI Denoise

Question

Hi all. Every time I try to AI Denoise my .CR2 photos, Lightroom freezes up after I hit "Denoise" for about 2 minutes, then gives up on all the other photos in the batch. I have denoised the same images before. I have a Ryzen 7 8700F and an RTX 4060Ti (8gb) with 32GB 5200Mhz memory.  My old rig had a GTX 1660Super and could denoise the same format images perfectly fine. I was wondering if anyone else had this issue. I've seen multiple solutions but they all only worked for me once and have not permanently fixed the issue.

Rikk Flohr-Retired · Answer

Please go to Help>System Info… and provide us with your software's installed version number.

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? Apple’s?

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