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taylorb190691
Participant
August 19, 2020
Question

Lightroom Glitching and Freezing on MacBook running macOS Catalina

  • August 19, 2020
  • 1 reply
  • 205 views

I just downloaded Lightroom maybe a week ago and I am using a MacBook Pro macOS Catalina and have been having so much trouble. The actual homepage keeps freezing every few hours and when I attempt to force quit it does nothing. I ultimatley have to restart my computer for it to reset. When I finish an edit and go to export it will say processing and after 30 minutes or so it still has not exported I then have to delete and reinstall the app? HELP

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1 reply

Akash Sharma
Legend
September 2, 2020

Hi there,

 

We're sorry about the experience due to Lightroom app freezing.

 

Please share the version of Lightroom. Does the app freezes while performing a specific task?

 

To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

 

If the app still continues to run slow, please try turning off the GPU option from Lightroom's preferences. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps.

 

Thanks,

Akash