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dylanp74258204
Participating Frequently
August 24, 2020
Answered

Lightroom Import from drive issue

  • August 24, 2020
  • 1 reply
  • 451 views

I just got a new G Technologies SSD, as my hard drive which I stored my photos on is extremely old and miraculously has not failed. In the past, I could open up a lightroom catalog, press import and then it would show under sources my computers hard drive and whatever external drives or SD cards I had connected. However, this one does not show up. Nothing. It is my only other 1TB drive, which meant I had to split it up onto 2 500GB drives, so I could reformat it. I formatted it into NTFS or whatever it is called. Nothing. I then realized my old drive was exFAT. So I painfully clicked reformat praying my photos were safe on my other drives. Then came the painstaking import. After I verified everything was on, I excidedly opened lightroom and disappointingly saw it was still missing from it. The strange thing is that I keep the lightroom catalog and all associated files on the drive too, so it definitely knows the drive exists. I searched for hours for answers and found nothing. I am running a PC with Windows 10, using Lightroom CC. 

 

To sum it up:

In the past, I could open up a lightroom catalog, press import and then it would show under sources my computers hard drive and whatever external drives or SD cards I had connected, but my new drive wont show up. However oddly enough I keep the lightroom catalog and all associated files on the new drive and any catalogs with existing photos (also on the drive) open up and work fine. I just cant import NEW photos. 

New disk wont show up

 

 

Old disk shows up

 

 

 

 

Both disks compared side to side (Old left, new right)

 

I hope someone will be able to help me so I can get back to editing my photos! Thanks in advance!

This topic has been closed for replies.
Correct answer Jim Wilde

It'a almost certainly because you've given the new drive the letter "A", which was in the distant past typically reserved for floppy disk drives. Lightroom ignores any device with letters A or B, so try changing the drive letter to something later than C (suggest something towards the end of the alphabet to avoid the frequent Windows issue of drive letters being changed, typically when new devices are connected).

1 reply

Jim Wilde
Community Expert
Jim WildeCommunity ExpertCorrect answer
Community Expert
August 24, 2020

It'a almost certainly because you've given the new drive the letter "A", which was in the distant past typically reserved for floppy disk drives. Lightroom ignores any device with letters A or B, so try changing the drive letter to something later than C (suggest something towards the end of the alphabet to avoid the frequent Windows issue of drive letters being changed, typically when new devices are connected).

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    dylanp74258204Author
    Participating Frequently
    August 31, 2020

    Thank you!!!! Very much appreciated!

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