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Participating Frequently
July 21, 2022
Question

Lightroom installation

  • July 21, 2022
  • 4 replies
  • 727 views

After purchasing & downloading Lightroom , its not getting

open in my laptop

This topic has been closed for replies.

4 replies

JP Hess
Inspiring
July 31, 2022

Are you connected to the Internet. And, are you signed in with your Adobe ID and password when you try to launch Lightroom?

Participating Frequently
August 4, 2022

I am summing up all the communication history below

My laptop is Lenovo model G50-80

Processor is Intel core i5 5200U CPU @2.20GH

Ram is 16 GB ( up graded)

System type is  64 bit 

Windows 10 ver 21H2

Lightroom version 5.4

I have uninstalled & again installed .

Message as " successfully installed" & No error message during downloading..

Ensured while opening  internet connection...

Even then my Lr is not opening...

What went wrong ?

JP Hess
Inspiring
July 29, 2022

I'm only another user like yourself. I don't have all the answers. At this point I would suggest that you uninstall/reinstall Lightroom to see if that makes a difference. It's possible that Lightroom "thinks" you still only have 4 GB RAM.

Participating Frequently
July 31, 2022

Thanks JimHess ...

I uninstalled & Installed .... 

After installation message shows that Lr is installed successfully..

After refreshing & restarting also Lr not getting open..The same stage " Not responding "message 

JP Hess
Inspiring
July 21, 2022

Minimum RAM requirements is 8 GB, 16 GB recommended. You don't have enough RAM to run Lightroom. That's why the program isn't responding.

Participating Frequently
July 26, 2022

I have raised RAM to 8 GB , and then to 12 GB also. Evev then Lightroom is not  getting loaded .

Participating Frequently
July 28, 2022

Sorry ,,..i wrongly marked the " correct Answer".

The problem still not solved...

Still , even after upgrading my RAM to 12 GB its not loading...

Please provide me the solution asap...

JP Hess
Inspiring
July 21, 2022

Not a lot of information. What version of Windows? What version of Lightroom? How much RAM? Any error messages? Please provide information about your computer. The more information you can provide, the more likely it is you will get some useful suggestions.

Participating Frequently
July 21, 2022

 

Thanks for the reply.

My laptop is Lenovo model G50-80

Processor is Intel core i5 5200U CPU @2.20GH

Ram is 4 GB

System type is  64 bit 

Windows 10 ver 21H2

 

Lightroom version is 5.4

 

Participating Frequently
July 21, 2022

No error message while downloading..

While opening it shows as Not Responding.