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Participant
September 8, 2022
Question

Lightroom (iPad) There is an error in zv-e10 raw profile

  • September 8, 2022
  • 1 reply
  • 125 views

hi.
When I try to edit zv-e10 raw on my iPad, I get an error saying that the profile is not available.
Then, it changes to the matrix profile.
There is no problem in lightroom on pc and android mobile.
How to solve it?

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
September 8, 2022

Hi there,

 

Welcome to the Lightroom community. I'll need some more information to help you with this.

 

What version of Lightroom & the iPad OS are you working on? Has this started to happen with images imported from the iPad? What troubleshooting steps have you tried?

 

Please log in to Lightroom Web (https://lightroom.adobe.com) & ensure all the images and edits are synced correctly. Once you are sure everything is backed up & synced to Lightroom Web, try reinstalling Lightroom & let me know how it goes.

 

Thanks!
Sameer K.