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Participant
August 27, 2018
Question

Lightroom is deleting photos while I watch

  • August 27, 2018
  • 5 replies
  • 1132 views

I am editing metadata for thousands of pics in LR over the course of many days; suddenly the pictures start disappearing...click...click...click I can watch the counter drop, and the only thing I can do to stop it is to close LR. If I open it again it will continue dropping pics immediately. Obviously it is useless to me in this condition- can't find similar stories elsewhere. Fortunately I have backups but I'm looking at other options (including Bridge)- any ideas?

This topic has been closed for replies.

5 replies

Participant
July 24, 2021

This is happening to me too! Help!

Participating Frequently
October 23, 2018

Adding my name to the queue of people with this issue. Horrible to watch hours of my work delete itself.

There should be an isolation mode in this software that lets you just work offline to stop any of these horrendous sync issues 

Participant
April 6, 2021

Hi, has there been a resolution to this issue? I am facing the same problem. Not sure what is happening.

Participant
September 13, 2018

The very same thing is happening to me as we speak! And worse is that I opened Lightroom yesterday to find that all of my albums were empty and the photos were missing from the "all photos" section as well. It's so disheartening because I've just recently started photography as a means of income and have lost hours and hours of already edited material. I have many of the photos backed up, but not all. And I'm afraid to reopen the program because of the risk of losing all the photos! What can be done to resolve this malfunction?

Is there an option to chat with someone on staff regarding this? I'm trying to finish some photos for a client and have to restart the process now

selondon
Community Expert
Community Expert
September 1, 2018

How and from where did the images get imported into Lightroom CC? This may help others identify the problem.

Mohit Goyal
Community Manager
Community Manager
August 28, 2018

Hi Colorocker,

We're really sorry for all the trouble. Could you please let us know the exact version of Lightroom you are using now? Also, are you facing this after the recent update of Lightroom.

suddenly the pictures start disappearing...click...click...click I can watch the counter drop

Could you please share the screenshot or a video of this issue? In which module the images are dropping from the catalog?

Please try resetting the Lightroom preferences back to defaults and check if that helps to fix this issue.

Here's the link: How to set Lightroom Classic CC preferences

Regards,

Mohit

Participant
August 30, 2018

Participant
August 30, 2018

Ideally I'd like to take advantage of the facial recognition features- I digitize photo albums so it would be useful. I have been looking into LR Classic CC for that reason but didn't see it as a feature there either-