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Known Participant
May 29, 2024 6:33 PM UTC
Question

Lightroom is missing some important files

I got this popup windows prior to every Lightroom launch since last update. Tested on two different computers.

System info file attached.

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5 replies

Adobe Employee
Jun 9, 2024 7:19 PM UTC

Hi, @Cicuryn10499771, you might install Lightroom CC through the Microsoft Store. Please uninstall Lightroom from your Computer and reinstall Lightroom CC through the Creative Cloud application. 

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Known Participant
Jun 9, 2024 8:46 PM UTC

Thank you, but I prefer MS Store version exactly for the absence of Creative Cloud bloatware.

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Rob_Cullen
Community Expert
Community Expert
Jun 7, 2024 3:24 AM UTC

@Cicuryn21521958 It looks strange in your Application folder!  Might be the cause of the error message.

 

My Systom Info report shows:
Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Robert\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Robert\AppData\Local\Adobe\Lightroom CC\Data

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
Jun 6, 2024 5:52 PM UTC

Anyone get a solution to this?  I started getting this on/about June 1, 2024.

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Participant
Jun 1, 2024 11:43 PM UTC

I have the same pop up, have not figured out what is wrong... it seems to be working fine so far, but I would like to know why I get the message and what it affects...

 

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