Lightroom is missing some important files

Forum|Forum|1 year ago
May 29, 2024
4 replies
1383 views

I got this popup windows prior to every Lightroom launch since last update. Tested on two different computers.

System info file attached.

SystemInfo.txt

Windows

This topic has been closed for replies.

M

Mohd26744836z4q6

Adobe Employee

Hi, @Cicuryn10499771, you might install Lightroom CC through the Microsoft Store. Please uninstall Lightroom from your Computer and reinstall Lightroom CC through the Creative Cloud application.

C

Cicuryn21521958Author

Known Participant

Thank you, but I prefer MS Store version exactly for the absence of Creative Cloud bloatware.

Rob_Cullen

Community Expert

@Cicuryn21521958 It looks strange in your Application folder! Might be the cause of the error message.

My Systom Info report shows:
Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Robert\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Robert\AppData\Local\Adobe\Lightroom CC\Data

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

R

russr5126921

Participant

Anyone get a solution to this? I started getting this on/about June 1, 2024.

S

Sabine37779379pb02

Participant

I have the same pop up, have not figured out what is wrong... it seems to be working fine so far, but I would like to know why I get the message and what it affects...

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