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Participant
February 7, 2023
Question

Lightroom is not loading pictures

  • February 7, 2023
  • 2 replies
  • 295 views

When I try to open pictures to edit in Lightroom it doesnt show half of them. 

When I try to open the picture with Lightroom, like from the picture, it says that its a duplicate. 

i also can't contact Adobe directly, do you know how to? 

This topic has been closed for replies.

2 replies

Participating Frequently
February 14, 2023

If you get duplicate warnings it's because you already have imported the image.
That means that it is already imported, so those images should be visible in the grid.
If you segment by day and Capture date you should see those images (three dot menu in grid).

thanks,
Ignacio

Sameer K
Community Manager
Community Manager
February 7, 2023

I'll help you figure this out. What version of iOS & Lightroom mobile are you currently on?

 

Try this in the settings of your iPhone.

  • Go to Settings > Lightroom > Photos
  • Set 'Allow Photos Access' to 'All Photos'
  • Restart the device.

 

Let me know how it goes.

Thanks!
Sameer K