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klyved
klyved
Inspiring
June 30, 2020
Answered

Lightroom just crashes on start since June update

  • June 30, 2020
  • 2 replies
  • 665 views

Hi,

Ever since the June update Lightroom doesn't even get to the start screen before opening up a crash report dialogue. I've hunted for ways to fix this but nothings working, any ideas?

Win 10, V3.3

Thanks

This topic has been closed for replies.
Correct answer nosmada54

Hi,

I had the same issue and have had a solution from Adobe. The first option worked for me.

https://helpx.adobe.com/lightroom-classic/kb/crash_on_launch_windows.html

Regards

2 replies

islandmarmot
islandmarmot
Participant
July 1, 2020

The release numbers in this solution are incorrect. They should be 20150 and 20152. Both are dev or fast lane releases so its down to you. I'm not sure that disabling the GPU is appropriate but I cant take issue with reverting to a previous release.

 

EDIT: I have a surface book and disabled the Nvidia GPU - Lightroom did not crash. -

nosmada54
nosmada54Correct answer
Participant
June 30, 2020

Hi,

I had the same issue and have had a solution from Adobe. The first option worked for me.

https://helpx.adobe.com/lightroom-classic/kb/crash_on_launch_windows.html

Regards

    klyved
    klyvedAuthor
    Inspiring
    June 30, 2020

    Fantastic thanks, I've done that and now I'm back!

    Does this mean I have to do this every time I want to use LR? 

    Regards

    nosmada54
    nosmada54
    Participant
    July 1, 2020

    No, I've been on a couple of times since I'd done it and no problem, but worth remembering.

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