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Participant
Jun 30, 2025 10:33 AM UTC
Question

Lightroom just keep loading for hours

Lightroom keeps loading for hours,I can't have access to the mobile app and Edit, I have good network  connection,my phone operates on Android 12 and I also subscribed to the premium 

2 replies

Claire H.
Community Manager
Community Manager
Jul 28, 2025 10:13 PM UTC

Hi @adeyemi_oluwagbenga0739, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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Noel Orridge
Community Manager
Community Manager
Jun 30, 2025 4:09 PM UTC

Hi @adeyemi_oluwagbenga0739, Thank you for reaching out and welcome to the community! I'm sorry you're running into this issue.

 

Could you please share more info, like the version of the Lightroom application? Does this go away after you restart the application? 

 

In the meantime, you can try out these fixes, see if they resolve anything.

 

Update the OS and the application:

Make sure you're on the latest OS update as provided by your device's manufacturer and update your Lightroom Mobile application if you haven't already. A newer version is out now.

 

Restart Your Device:

A simple restart can often clear temporary glitches. Turn your phone off completely and then turn it back on.

 

Free Up Storage Space on Your Device:

If your phone's internal storage is almost full, it can impact app performance. Delete unnecessary apps, photos, or videos to free up space.

 

Clear Lightroom's Cache: 

  • Go to your device's Settings.
  • Navigate to Apps or Applications.
  • Find Lightroom in the list of apps.
  • Tap on Storage.
  • You'll see options for "Clear Cache".

 

Let us know how it goes!

Cheers!

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Noel