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Tiffany5C3D
Participant
November 24, 2020
Question

Lightroom logging me out.

  • November 24, 2020
  • 1 reply
  • 203 views

My lightroom has been very slow taking a long time for exporting and it also keeps logging me out when working in lightroom. It has been taking me about 10 minutes just to edit and export a photo. Please help! 

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1 reply

Akash Sharma
Akash Sharma
Legend
November 25, 2020

Hi there,

 

Sorry that Lightroom keeps logging you out and takes a long time while exporting.

 

Which version of Lightroom are you using? (Like Lightroom Classic 10.0 or Lightroom Desktop 4.0) Also, what is your operating system?

 

To troubleshoot the unexpected loggin out issue with Lightrom, would you mind checking the steps mentioned here: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html ?

 

Regarding the export related issue, where are you trying to export the images? How many images are you exporting and format, size are these? Would you mind deselecting the option "Use Graphics Processor" located in Lightroom's Preferences > Performance, then relaunch Lightroom and let us know if it helps?

 

Thanks,

Akash

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