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M
misfit
Participant
April 29, 2020
Question

Lightroom Mobile

  • April 29, 2020
  • 1 reply
  • 463 views

I entered my lightroom mobile app today to find a timer counting down the number of days remaining on my free trial. I did not activate the free trial. How can i stop it as i have no desire to purchase the premium version? How and why has it activated itself ? What will happen after the free trial is over? will i be automatically billed? Will i still be able to use the free features that were previously available?

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1 reply

I
Community Manager
Ignacio B.Community Manager
Community Manager
April 30, 2020

Hi,

You are not mentioning which OS you are on.
Can you please share a screen shot of the timer?

In case this would be an App Store trial that you have activated unintentionally:
https://support.apple.com/en-us/HT202039 the link will bring you to an Apple page that on tap on the button will open up the settings on your device.

Thanks,
Ignacio

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