Skip to main content
Participant
May 22, 2023
Question

Lightroom mobile

  • May 22, 2023
  • 1 reply
  • 215 views

Hello,

 

I have tried to open my lightroom app on my new mobile, with the right email and password. It says wrong password. It is the same password as i use for my Adobe account.

i have reinstalled the app aswell. no idea what now. Hope you can help me.

 

Thank you in advance

 

kind regards Maaike

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Legend
May 22, 2023

Hi Maaike,

 

Thanks for reaching out.

How did you try to open the account? Did you recheck the email ID with which you logged in?

Please try resetting the password and try the steps here: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html.

 

Let us know how it goes,

 

Best,

Ranjisha