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Jasmin5E70
Participant
July 5, 2025
Question

Lightroom mobile AI functions not working

  • July 5, 2025
  • 2 replies
  • 140 views

Hi hi, my Lightroom mobiles AI functions have not been working since the past two updates. The message keeps saying no subject can be found, no sky could be detected etc. 

    2 replies

    Srishti_Bali
    Srishti_Bali
    Legend
    July 10, 2025

    Hi @Jasmin5E70

    Sorry to hear the AI features in Lightroom Mobile haven’t been working for you since the last couple of updates.

    To help us investigate further, could you please share a few more details?

    • What device and OS version are you using?

    • Is the issue happening with all images or only specific ones?

    • Could you share a screenshot of the error message, if possible?

    • Have you tried clearing cache or reinstalling the app?

     

    Looking forward to your response so we can assist you better.

     

     

    Regards,

    Srishti

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 5, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
    Claire H.
    Community Manager
    Claire H.Community Manager
    Community Manager
    July 28, 2025

    Hi @Jasmin5E70, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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