Lightroom mobile AI functions not working

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Hi hi, my Lightroom mobiles AI functions have not been working since the past two updates. The message keeps saying no subject can be found, no sky could be detected etc.

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Srishti_Bali

Legend

Hi @Jasmin5E70

Sorry to hear the AI features in Lightroom Mobile haven’t been working for you since the last couple of updates.

To help us investigate further, could you please share a few more details?

What device and OS version are you using?
Is the issue happening with all images or only specific ones?
Could you share a screenshot of the error message, if possible?
Have you tried clearing cache or reinstalling the app?

Looking forward to your response so we can assist you better.

Regards,

Srishti

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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Claire H.

Community Manager

Hi @Jasmin5E70, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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