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Jonathan32315774h1fm
Participant
September 15, 2023
Question

Lightroom Mobile (Android) v8.5.2 not work

  • September 15, 2023
  • 1 reply
  • 308 views

Hi, I have a trouble from I update to new version of Lr Mobile 8.5.2, I cam open app but when I select a photo they app not respons, I deleted cache and desintal to instal app again and not work, I have a Samsung S3 Ultra.

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    1 reply

    S
    Shuffle32335214q7g9
    Participant
    September 17, 2023

    Have the same issue. It's a nightmare. New update is bugged and not tested properly.

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      September 18, 2023

      Hey, @Jonathan32315774h1fm & @Shuffle32335214q7g9. Welcome to the Lightroom Community. I'll need more info to help you figure this out. Has this started with recently?

       

      Try these suggestions and let me know how it goes:

       

      • You can log on to Lightroom Web (https://lightroom.adobe.com) & try adding a star rating or flag to the images.
      • Keep the device in the Flight mode and launch Lightroom.
      • If the app was installed from the Google Play Store, try installing Lightroom from the Samsung Galaxy store, or the opposite.

      Let me know how it goes.

      Sameer K

      S
      Shuffle32335214q7g9
      Participant
      September 22, 2023

      Installed it in both playstore and galaxy store. The issue happened since new update

       

      Under the second tab lightroom it just continues to sync. The app crashes when you start going through the options on the top right (see attached)

       

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