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KC868
Participant
Sep 15, 2022 10:57 PM UTC
Answered

Lightroom Mobile App variation and Plans

Hi There, 

 

I haven't been able to find a way to contact Adobe Support through the Contact Us link and hope the community can help here.  (https://helpx.adobe.com/ca/contact.html)

 

(1) I am new to Lightroom and had installed the Lightroom Photo & Video Editor app.  Prior to installing, I checked the list of In-App purchases available as follows:

In-App Purchases
  • Premium Monthly 100GB$4.99
  • Premium Monthly 100GB$4.99
  • Lightroom plan 1TB$9.99
  • Premium yearly 100GB$49.99
  • Premium Yearly 40GB$19.99
  • Premium monthly 40GB$1.99
  • Premium Monthly 100GB$7.99
  • Premium yearly 40GB$19.99
  • Premium Yearly 40GB$29.99
  • Premium Yearly 100GB$39.99

 

I had hoped to subscribe to the "Premium Yearly 40GB" as I am new to this and don't want to commit to a 100GB plan yet.  It seems that the app, once installed, only allows me to select one of these: "Premium yearly 100GB" and "Premium Monthly 100GB".  Is this expected or is there a way I can change my plan to the 40GB one? (Based in Canada, iOS)

 

(2) What is the difference between the "Lightroom Photo & Video Editor" available on iPhones vs. "Adobe Lightroom" available on Mac?

 

Thank you

KC

    Charlie.DCorrect answer
    Adobe Employee
    Sep 16, 2022 12:00 AM UTC

    Hello @KC868 

    Welcome to Lightroom!

    Plans currently offered via mobile app store subscription, like yours, provide access on all iOS and Android tablets, plus the web app in any browser at https://lightroom.adobe.com/  Lightroom for Mac or Windows is not included in your mobile-only subscription.  If you also need Lightroom on the desktop, you'd want to cancel your mobile subcription and look at one of these plans that provdes service on all platforms/devices: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html 

     

    In regards to the price you were offered vs what is shown in the app listing, different plans & prices are offered in different regions.  The 40 GB plan at a reduced price, if not offered to you at the time of purchase, is not offered in your region (Canada) at this time.  We apologize for any confusion this has caused.  There is currently no way for Adobe to alter the listing to display only the plans that are relevant to you/your region.

    View reply

    4 replies

    Silver_Light7917
    Participant
    Aug 9, 2025 12:41 PM UTC
    • Hi, kindly, can anyone please tell me how many GB of storage Adobe Lightroom Mobile Premium Plans offer? 20 GB, 100 GB, or 1 TB?
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    Adobe Employee
    Charlie.DCorrect answer
    Adobe Employee
    Sep 16, 2022 12:00 AM UTC

    Hello @KC868 

    Welcome to Lightroom!

    Plans currently offered via mobile app store subscription, like yours, provide access on all iOS and Android tablets, plus the web app in any browser at https://lightroom.adobe.com/  Lightroom for Mac or Windows is not included in your mobile-only subscription.  If you also need Lightroom on the desktop, you'd want to cancel your mobile subcription and look at one of these plans that provdes service on all platforms/devices: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html 

     

    In regards to the price you were offered vs what is shown in the app listing, different plans & prices are offered in different regions.  The 40 GB plan at a reduced price, if not offered to you at the time of purchase, is not offered in your region (Canada) at this time.  We apologize for any confusion this has caused.  There is currently no way for Adobe to alter the listing to display only the plans that are relevant to you/your region.

    Translate
      brilliant_mentors5183
      Participant
      Apr 17, 2025 2:06 PM UTC

      Hi I live in the US and trying to purchase the 40 gb annual plan but am unable to find how to purchase it in app. Could you help

      Translate
      Srishti_Bali
      Srishti_Bali
      Legend
      Apr 28, 2025 6:02 PM UTC

      Hi @brilliant_mentors5183,

       

      Here’s the link to view all available plans: Adobe Creative Cloud Plans.

       

      Regards,

      Srishti

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