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MARCO36271949ny9h
Participant
March 23, 2024
Question

Lightroom Mobile Blackout

  • March 23, 2024
  • 1 reply
  • 111 views

Since yesterday, I have been having a problem where I cannot see the edited photos in the Lightroom section of my phone. The screen goes black and says that I must wait for a solution from the developers. This also happens when I upload a photo to edit.

 

 

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    April 9, 2024

    Hey, @MARCO36271949ny9h. Welcome to the Lightroom Community. I'll need more info to help you figure this out. What version of Android & Lightroom are you working on? 

    Before anything else, please ensure you have the latest version of Lightroom mobile (v9.2.2) installed on your device. 

     

    Try keeping the device in Flight Mode & without internet when you launch Lightroom.

     

    If that does not help, log on to Lightroom Web (https://adobe.ly/3TKo7Fl) & check for all the images that have synced & uploaded to the cloud. Once everything is backed up to the cloud, uninstall Lightroom & install it again from the Samsung Store or PlayStore, and check how it goes.

     

    Thanks!
    Sameer K

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