Lightroom Mobile Camera App Not working as expected

Forum|Forum|5 months ago
October 9, 2025
1 reply
259 views

When customer take a photo using the Lightroom Mobile camera app, the image does not appear in either: 1) the Lightroom Mobile library “All Photos” or 2) the Apple Poot App library

C

Charlie.D

Inspiring

Hello @KostFan2

I cannot reproduce any problem with the Lightroom in-app camera in the latest iOS release v10.5.2
Photos that the LR camera captures are not automatically saved to the device camera roll/photo library, but they should be visible in All Photos in Lightroom. If I disable Lightroom's access to the camera in iOS Settings, I see a clear error message advising me how to fix this.

Do you see the expected photos if you change to the album "Lr camera photos?"

Is it possible you have applied a filter that is hiding the photos? For example, did you capture JPG images, but in All Photos grid view you have Filter > Filter by Type > Raw applied? Or some other filter?

If that's not the issue, can you share a screen recording to help us understand what's happening?

I see you are a subscriber -- thank you! If you sign into your same account at https://lightroom.adobe.com in a web browser, do you see the LR camera images there?

KostFan2Author

Known Participant

Charlie.D:

Thank you for your quick response. It seems that there are a couple of issues. The first is the following:

When you use the LRM shutter the “Auto Add From Device photos” feature will NOT sync with Lightroom Classic, but when you use Apple shutter it DOES sync with Lightroom Classic

Perform the following two tests:

On: App settings/import/turn “Auto Add From Device photos” on
Process LRM: Open LRM app/tap camera icon lower right/press shutter button (I hear it)
Result #1: The image does NOT appear in the collection in Lightroom classic
Process Apple: Open Apple Camera App /press shutter button (I hear it)
Result #2: The image DOES appear in the collection in Lightroom classic

Is this a known limitation of Lightroom mobile?

LRM version: 10.5.2

There is no problem with sync as the image appears when I use the Apple shutter button

The third attachment shows that the LRM Shutter image (result #1) is missing from the Lightroom classic Collection

Both image appear at https://lightroom.adobe.com/
Ineresting. It seems it will not allow me to upload the DNG prodcuced by LRM shutter

C

Charlie.D

Inspiring

"Is this a known limitation of Lightroom mobile? " If you can see these LRM Camera captures by signing into your same account at https://lightroom.adobe.com, then it means LR Mobile is correctly syncing. And if these don't show in a LR Classic collection that is set to sync, I would ask folks who know more about Lr Classic at: https://community.adobe.com/t5/lightroom-classic/ct-p/ct-lightroom-classic

As a workaround, all I can recommend is to manually add LR Camera captures to an album/collection you know is setup to sync to LR Classic.

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