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Micaela28974389qrp2
Participant
March 20, 2023
Question

Lightroom mobile crash

  • March 20, 2023
  • 1 reply
  • 180 views

After updating the mobile app at the last update, the app crash immediately after being open. I have a Samsung s21 Ultra Android 13 One UI 5.1

 

 

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 21, 2023

Thanks for sharing the details @Micaela28974389qrp2. I'll help you figure this out. What version of Lightroom mobile are you working on?

 

Try keeping the device in Flight Mode & without internet when you launch Lightroom. We've released Lightroom 8.2.3 for Android very recently. Please update from Playstore or Samsung Galaxy Store if the update is available. If the update is unavailable, please wait for the update & let me know if the issue exists after the update.

 

Thanks!
Sameer K

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