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CoolBreeze031
Participant
July 6, 2024
Question

Lightroom mobile crash

  • July 6, 2024
  • 1 reply
  • 110 views

Working with 45mp images Lightroom mobile is continuously crashing when I'm in the 'export' module.

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
July 10, 2024

Hey, @CoolBreeze031. Welcome to the Lightroom Community. I'll help you figure this out. What version of Android are you working on? Do you work with RAW or JPEG images?

 

Try keeping the device in Flight Mode & without internet when you launch Lightroom.

Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) & check for all the images that have synced & uploaded to the cloud. Once you're sure everything is backed up to the cloud, uninstall Lightroom & install it again from the Samsung Store/PlayStore and check how it goes.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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