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jb.hanim
Participant
November 14, 2025
Answered

Lightroom Mobile crashes upon launch.

  • November 14, 2025
  • 2 replies
  • 116 views

After updating the app to the latest version 11.0.1, I'm experiencing a crash that always occurs upon launch. I uninstalled the app before updating, so I signed in as usual to the app without any issues. Then when I continue and allow the permissions to the app, the app opens its interface for a few seconds before crashing and returning me to the homepage of my phone. The problem kept repeating since. I have not been able to use the app even once!

 

I am using OnePlus Nord N30 SE 5G running Android 15.

 

I have attached a screen recorded video of the issue.

Correct answer Noel Orridge

Hi @jb.hanim! Thank you for reaching out. That's definitely not good! Have you tried removing Lightroom's cache and restarting your device? If not, I suggest you do so.


Thanks!

2 replies

J
jb.hanimAuthor
Participant
November 14, 2025

Hi, Noel. I did as you suggested and the problem is now solved. Thank you for responding! 

Noel Orridge
Community Manager
Noel OrridgeCommunity ManagerCorrect answer
Community Manager
November 14, 2025

Hi @jb.hanim! Thank you for reaching out. That's definitely not good! Have you tried removing Lightroom's cache and restarting your device? If not, I suggest you do so.


Thanks!

Noel
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