Lightroom Mobile - Edit Tools Won't Load

Forum|Forum|7 years ago
September 24, 2018
2 replies
1797 views

When I try to edit a photo in lightroom.adobe.com, when I choose "EDIT THIS PHOTO" Lightroom gets stuck on "LOADING EDITING TOOLS" and doesn't go any further. Any thoughts on how to fix this?

I'm using a PC - Win Surface Pro and Microsoft Edge

Thanks!

Denise !

Mobile

This topic has been closed for replies.

Correct answer Akash Sharma

Hi Denice,

If you're able to edit the images on a different browser and the issue ie only limited to MS Edge browser. You may try clearing the cache/cookies or reset the browser.

Let us know how it goes.

Thanks,

Akash

Akash SharmaCorrect answer

Legend

Hi Denice,

If you're able to edit the images on a different browser and the issue ie only limited to MS Edge browser. You may try clearing the cache/cookies or reset the browser.

Let us know how it goes.

Thanks,

Akash

D

DRF1000Author

Known Participant

Thanks for the reminder. I didnt think of this being I haven't used Edge with Adobe in the past.

Thanks again,

Denise

D

DRF1000Author

Known Participant

Looks to be an MS Edge issue.

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