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theslauterman
theslauterman
Participating Frequently
February 23, 2020
Question

Lightroom Mobile editing mode reduced quality.

  • February 23, 2020
  • 1 reply
  • 536 views

When I open an image from the library it appears clear and sharp. When it finishes loading, it becomes soft and blurry. It is frustrating to say the least. How do I know how to edit the image if I'm not seeing the actual image? 

I've tried toggling cloud sync on/off and clearing the cache. I'm using Lightroom Android v5.2.  Can this issue be resolved? Please help. Screenshots attached. 

The first image is the develop mode, second image is when it is loading from library. (you can see the loading circle in the middle of the photo).  The second image is clearly of far greater quality than the first one I'm forced to edit. Of course when I export the photo it looks like the preloaded image. That doesn't help me in develop mode.

 

This topic has been closed for replies.

1 reply

selondon
Community Expert
selondonCommunity Expert
Community Expert
February 24, 2020

Seems srange, it may also be best to post on the following forum which is monitored by the engineering team (this forum is mainly a user to user one with some staff participation):

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

    theslauterman
    theslautermanAuthor
    Participating Frequently
    February 29, 2020

     Thank you for providing me with the link. I posted there 5 days ago, and still no reply. Is there a phone number I can call? I'm not getting any replies here or any other threads I've posted in.

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