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pans_3967
Participant
Feb 12, 2025 10:25 PM UTC
Question

Lightroom Mobile error after latest update

Hello.

 

After updating lightroom mobile for android, the app crashes frequently and upon restart I get the 'waiting for settings' error. 

I have to either reset the photos or keep the edits as they are.

 

I'm working off-cloud on a Galaxy Tab S9 Ultra and I never had this error before today's update. Up until now, even when lightroom crashed, it always kept the edits saved on the device. 

 

    5 replies

    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Feb 13, 2025 1:09 AM UTC

    An update for Lightroom Android was released this week. Can you confirm your Lightroom Android App version number? 

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    Rikk Flohr: Adobe Photography Org
    pans_3967Author
    Participant
    Feb 14, 2025 5:45 AM UTC

    Hello. It's v10.2.0

     

    The problem is becoming increasingly worse. It now crashes even more frequently while changing the color profile, and I have to clear the app cash every few minutes. I'm trying to avoid the profiles for now.

     

    Plus, my device has detected the bug and shows me this every once and a while: 

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    pans_3967Author
    Participant
    Mar 4, 2025 9:15 PM UTC

    After the latest update for android, problems persist with my S9 Utra Tab and off-cloud editing. 

     

    There are no more profile related crashes but the 'waiting for settings' pop-up issue is still there.

     

    It appears randomly. There's no consistency or specific conditions that make it happen. Most photo edits are saved but some photos simply don't keep their settings and I'm asked to download them. Download them from where since I don't use the cloud??

     

    Also, this only occurs with RAW files and not jpegs. This is especially hard for me, since I only shoot RAW and process thousands of photos on mobile each week. 

     

    I've been an Adobe user/customer for over 20 years and I have to admit I'm really disappointed.

     

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    pans_3967Author
    Participant
    Feb 13, 2025 12:17 AM UTC

    Furthermore, I've noticed that most crashes occur when I try to change the color profile (especially when selecting standard, for some reason). 

    After the crash, opening a photo I had edited up until that point displays the error window.

     

    My device even wants to put the app to deep sleep due to frequent crashing. 

     

    Wish I could revert to the previous version:/

     

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