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BasdenChris
Participant
Apr 30, 2026 9:20 PM UTC
Question

Lightroom Mobile for iPhone - Can not export edited files

In the iOS Lightroom app in the “share photo” screen, “Save Copy to Device” and “Export As” both cause a loading screen to appear very briefly and then immediately disappear. If I hit the settings cog to the right of “Save copy to device” I can change my export settings normally, but when I actually go to share the photos that loading window pops up and disappears but no export happens. It works properly on my iPad (M4 13” Pro). I have verified I’m using the latest version of Lightroom on my iPhone. This issue has persisted for several weeks at least, probably longer. 

    4 replies

    PiXels&Alchemy
    Participant
    May 25, 2026 6:54 PM UTC

    I thought it would be good to include the iPhone model having the issue. Mine is a 13 ProMax. It looks as though the signed photo will save but none of them appear in my iPhone album (or in the general photos).  

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    PiXels&Alchemy
    Participant
    May 25, 2026 6:51 PM UTC

    Same here

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    CMass
    Community Manager
    Community Manager
    May 8, 2026 11:56 PM UTC

    Hey ​@BasdenChris, 

    I apologize for the delay in responding to your issue, and I understand how frustrating this must be. Thank you for sharing the video. It has been helpful in our investigation. 

    To help us investigate further, could you please share the version of Lightroom and the operating system you’re currently using? Once we have those details, we’ll continue working with you to identify the cause and move toward a resolution.


    ^CMass
     

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    BasdenChris
    Participant
    Apr 30, 2026 9:22 PM UTC

    Attaching a screen recording of the issue. The loading screen’s name reflects whichever button was pressed, but the end result is the same.

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